Last updated: 18 October 2025
- Introduction
This Privacy Policy explains how Car Makeover Limited (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website, make a booking, or use our services.
By using our website, submitting a form, or booking with us, you agree to this Privacy Policy and consent to the collection and processing of your personal data as described below.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Information We Collect
When you contact us, make a booking, or use our services, we may collect the following information:
Full name
Email address
Phone number
Vehicle details (make, model, registration)
Booking and service details
Any additional information you choose to provide to help us fulfil your booking
We only collect data that is necessary to deliver our services effectively.
- How We Use Your Information
We use your personal data to:
Confirm, manage, and complete your booking
Contact you about your appointment or service updates
Send service reminders or follow-ups
Improve our website and customer experience
Comply with legal or regulatory obligations
Your personal data will never be sold or shared with third parties for marketing purposes.
- Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes it was collected for.
In most cases, this means your data is retained until your booking and service are complete, after which it is securely deleted or anonymised unless you have given consent for ongoing communications (such as promotional offers or updates).
- Legal Basis for Processing
We process your personal data based on one or more of the following lawful grounds under GDPR:
Contractual necessity: to manage and fulfil your booking or service.
Consent: where you have given clear permission for us to contact you or retain your details.
Legitimate interests: to improve our services, maintain records, and manage operations.
Legal obligation: where required to comply with the law.
- Sharing Your Information
We may share your data only when necessary with:
Trusted service providers (e.g., booking system providers or payment processors).
Legal authorities, if required by law.
We will never sell or distribute your personal data to third parties for commercial or marketing purposes.
- Data Security
We take all reasonable measures to ensure your personal data is kept secure.
Access to personal data is restricted to authorised staff, and we use appropriate technical and organisational safeguards to protect it against unauthorised access, alteration, or misuse.
However, please note that no online system is completely secure, and you provide your data at your own risk.
- Your Rights
Under GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for processing at any time
Request a copy of your data in a portable format
Object to certain types of data processing
To exercise these rights, please contact us at:
📧 info.carmakeoveruk@gmail.com
We will respond to all valid requests within one month.
- Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience and help us understand how visitors use our site.
Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though this may affect some website functionality.
By continuing to use our website, you agree to our use of cookies in accordance with this Privacy Policy.
- Changes to This Privacy Policy
Car Makeover Limited may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “last updated” date.
By continuing to use our website or services after any changes, you agree to the updated terms.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Car Makeover Limited
📧 info.carmakeoveruk@gmail.com
📞 +44 7934 429989
🏢 Thornhill Terrace, Bradford, BD3 8HU
✅ Privacy Consent Notice (for Booking Forms)
By submitting this form, you agree to Car Makeover Limited’s Privacy Policy and consent to the collection and processing of your personal data so we can contact you regarding your booking or service.
